SSR Application Support

We are looking to hire a Senior Application Support Specialist to join our team and help monitor, analyze, and resolve incidents involving business-critical applications, ensuring their availability, performance, and operational continuity.

Disqualifying requirements:

• Experience in incident analysis and reviewing logs for both applications and infrastructure.
• Knowledge of Elastic/Kibana.
• Knowledge of SQL.
• Knowledge of web applications.
• Proficiency in using application monitoring and analysis tools such as Zabbix, Dynatrace, Grafana, or similar tools.
• Knowledge of Jira.
• Experience with incident management and tracking tools.
• Knowledge of Microsoft 365.
• Knowledge of AIX/Linux environments, including SWIFT platforms.

Preferred qualifications:

• Conceptual understanding of WAS and portal architectures (IHS, WebSphere, Nginx).
• Knowledge of Oracle and/or DB2 database engines.
• Knowledge of Control-M.
• Programming skills in Java and .NET for enterprise applications.
• Knowledge of APIs and microservices.
• Basic Knowledge of Mainframes.
• Knowledge of DevOps practices and tools.
• Related college or post-secondary education.
• Certifications related to the role.
• Knowledge of English.

Skills:

• Excellent communication.
• Decision-making profile.
• Organization and planning.
• Proactivity.
• Teamwork and collaboration.

Application

If you'd like to join the G&L Group team, please fill out the form below and attach your resume.